EBLS 日本人のための英語学校
〜 Enrich lives through language education 〜

EBLS School Policy (Private Lessons)　

Rules for Enrolment, Refund Policy, and Other Points of Note

Updated: September 23, 2023

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These regulations are subject to change with one month’s notice.

Should any of the below rules change, the student is treated as agreeing with the revised version as well.

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1. Payment Period for Lesson Fees

1. Lesson fees are paid in advance. Please pay within 7 days of signing up.

2. If lessons begin less than 7 days after the sign-up date, please pay 2 business days before the start date.

3. When adding lessons, please pay at least one week before the date of the first added lesson.

4. Please pay the fees for private lessons in batches of four lessons.

2. Registration Fee

1. The registration fee consists of both enrollment and administrative costs.

2. This fee is charged along with the first lesson fees. The fee is non-refundable.

3. We require the registration fee only on enrollment, not when taking or adding extra classes.

4. However, if 181 days or more have elapsed since the previous lesson, we reserve the right to charge the registration fee again.

3. Rules regarding Attendance

1. Lesson days and times are basically fixed.

2. If the time slot is changed due to the student's convenience, a fee ($15) will be charged from the second change.

3. If you wish to change the date and time of your lesson, please contact the school at least 24 hours before the lesson begins.

4. Dates and times cannot be changed (substituted) less than 24 hours before the lesson starts.

5. Absences made less than 24 hours prior to the start of the lesson will result in the use of one lesson.

6. Lesson date and time changes (make-up) are free of charge once every four lessons.

7. If you change the date and time (make-up) of two or more lessons out of four, a change fee ($15) will be charged for each lesson.

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4. Cancelling a Private Lesson Contract and Refunds

The amount we refund depends on the date of cancellation.

• Before the lesson period begins

1. 15 days or more prior to the start of lessons: We will return the tuition fee, minus 10%.

2. 14 days or less prior to the start of lessons: We will return the tuition fee, minus 20%.

• After the lesson period begins

1. 25% of the contracted lesson time or less have elapsed: We will return the tuition fee, minus 30%.

2. More than 25%: We will not provide refunds.

• After changing the date lessons begin

1. The additional fee is calculated based on the original date lessons had or would have begun.

• Canceling a contract after taking a leave from classes

  1. If 180 days or less have elapsed: The refund is calculated based on the initial lesson start date, not the restart date.

  2. If 181 days or more have elapsed： We will not provide refunds.

5. Changing the start date of private lessons

1. The first time a student either changes their program start date or their restart date, they will not be charged an additional fee.

2. To apply for a start date change, please fill in the “Start Date Change Form” two weeks or more before the pre-change date.

3. 2nd and subsequent date changes incur a fee of $15.

4. For contracts cancelled after a start date change, the program refund is calculated based on the initial lesson start date, not the changed date.

6. Taking a break from lessons

1. Those who wish to take a break from lessons should fill in Leave of Absence Request Form two weeks before the break begins.

2. For contracts cancelled 180 days or less after taking a break from classes, the program refund is calculated based on the initial lesson start date, not the restart date. We will not provide refunds after 180 days.

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7. Withdrawing

1. Please inform us in writing two weeks before ending or withdrawing from private lessons.

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8. Renewal Fees

1. Students can renew lessons in batches of four lessons.

2. If students have not completed payment for renewal, this will be regarded that they will not continue lessons, and their future lessons will automatically be cancelled. 

3. We do not charge additional fees for renewing lessons. However, if the payment for renewal is made past the payment due date, there will be a reinstatement fee of $15.

9. Cancellation, Absences, Being Late for Lessons

1. Students cannot cancel lessons or change the lesson time less than 24 hours before the lesson would have begun.

2. If students are absent from a lesson without any notice, this will be considered “same-day cancellation” and the lesson fee is non-refundable.

3. Students can attend lessons late if they attend within the first 20 minutes of the start of the lesson. After this point, students cannot attend lessons and this will be considered “same-day cancellation” and the lesson fee is non-refundable. Even if the student attends the lesson within the first 20 minutes of the start of the lesson, the lesson will end at a scheduled time.

4. For every four lessons, students have one free lesson date change. Additional date changes incur a fee of $15.

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​10. Handling our Materials

1. Unauthorized copying, replication, and/or transfer to any third party of the whole or any parts of the contents of this material file are strictly prohibited.

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11. Disclaimer and Privacy Policy

1. The personal information of students is used for running school services and administration, not for any other purpose.

12. Other

1. If the school determines that there is a lot of trouble, we may ask you to cancel the course. (* Unauthorized use of teaching materials, verbal abuse or nuisance to instructors or employees, obstruction of classes, obstruction of school operations, obstruction of business, etc.)

2. Even in this case, the above-mentioned cancellation fee will be applied.